Right of Recission
Our offers are non-committal and non-binding. The customer is bound to orders or orders for four weeks. For a resignation requires a written confirmation by GPT-Consulting UG.
For consumers, the following applies:
You can cancel your contract within two weeks without giving reasons in writing (for example letter, fax, e-mail) or by returning the goods.
The period begins at the earliest with receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:
Consequences of withdrawal:
In the case of an effective cancellation, the services received on both sides must be returned and, if applicable, rights of use must be surrendered.
If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you may have to pay us compensation for the value.
This does not apply to the surrender of goods if the deterioration of the item can only be attributed to its examination – as it would have been possible for you in a shop, for example.
Incidentally, you can avoid the obligation to pay compensation by not using the item as your property and refraining from anything that affects its value. Transportable items are to be sent back.
You are responsible for the direct costs of returning goods that can be shipped as well as the direct costs of returning non-parceled goods. The cost of non-parcels is estimated at a maximum of approximately EUR 30.00.
Unless otherwise specified, the right of withdrawal does not apply to contracts
1. to supply goods that are manufactured according to customer specifications or clearly tailored to personal needs (eg preconfigured End User Tuning Tool) or that are not suitable for return due to their nature,
2. for the supply of audio or video recordings or software, provided that the supplied data carriers have been unsealed by the consumer.